Website Privacy Policy
White Pearl Dental Care
Effective Date: 8 September 2026
This Privacy Policy applies to your use of whitepearldentalcare.com.au (the “Website”). It explains what information we collect through the Website, how we use it, and your rights. It does not cover the clinical health records we hold about patients as part of providing dental treatment — that is handled separately under our clinic’s health information practices.
We handle personal information collected through this Website in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
When you use our Website, we may collect:
- Information you submit through our contact or appointment request form (such as your name, email, phone number, and message)
- Technical information such as your IP address, browser type, device type, and pages visited, collected automatically via cookies and analytics tools
2. How We Use This Information
We use the information collected through the Website to:
- Respond to your enquiry or appointment request
- Operate, maintain, and improve the Website
- Understand how visitors use our Website (via analytics)
We don’t use website enquiry information for unrelated marketing without your consent, and we never sell or rent it to third parties.
3. Cookies and Analytics
Our Website uses cookies and similar technologies to remember preferences and understand site usage, including tools such as Google Analytics/Site Kit. You can disable cookies in your browser settings at any time — this may affect some site functionality.
4. Sharing of Information
We may share Website data with trusted third-party service providers who help us run the site, such as our web hosting provider, email delivery service, and analytics provider. These providers only access information as needed to perform their services and are not authorised to use it for their own purposes.
We do not sell or rent your information to third parties.
5. Data Security
We take reasonable steps to protect information submitted through the Website from loss, misuse, or unauthorised access, including secure hosting and restricted access to submitted enquiries.
6. Access and Correction
If you’ve submitted information through our Website and would like to access, correct, or request deletion of it, contact us using the details below.
7. Complaints
If you have a concern about how we’ve handled your information through this Website, please contact us first so we can resolve it directly. If you’re not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or 1300 363 992.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
9. Contact Us
White Pearl Dental Care
1st Floor, 5 Patrick Street, Blacktown, NSW 2148
Phone: 02 8814 9888
Email: info@whitepearldentalcare.com.au